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“Business Outcomes” Based Decisions

Posted by Carlos Casanova on Jan 5, 2015 in ITSM: Introduction to SACM | 0 comments

Why Do we Need Configuration Management?

Posted by Carlos Casanova on Jan 5, 2015 in ITSM: Introduction to SACM | 0 comments

Setting The Stage

Posted by Carlos Casanova on Jan 5, 2015 in ITSM: Introduction to SACM | 0 comments